We're an advertising agency with creative expertise at helping consumers navigate the fragmented landscape of healthcare providers as well as transform the industry. That means we can help you increase patient satisfaction, improve engagement of healthcare professionals, reduce uncompensated care costs, and improve total operating margin. We do this through a relentless focus on transforming the patient experience to differentiate healthcare brands and by developing effective marketing strategy and campaigns that help you attract and retain consumers at all life phases.

Healthcare Orange Paper

Download the Southwest Healthcare Marketing Report

This exclusive and authoritative study takes the guesswork out of healthcare advertising and marketing. Rather than speculating about what will drive consumers to action, we’ve asked them.

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The Top Secret Words for Healthcare Branding

Consumers reveal surprising preferences about advertising and marketing

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Winners and Losers: The Best Media for Healthcare Advertising

New survey reveals the media consumers prefer for learning about healthcare

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Killer Healthcare Branding Statements

Our just-published survey reveals branding statements consumers love

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Words Matter: How Age Shapes Healthcare Branding Preferences

Does your age predict your views about healthcare marketing?

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The Age of Reason

Will more candles on the cake change your view of healthcare media?

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Should a Person's Health Determine How You Market to Them?

New survey helps healthcare companies target healthy consumers

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Attitudinal Segmentation:

It isn’t about age, gender, race and ethnicity, or income

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Are Your Patients’ Benefits Going Unused?

Having coverage doesn’t guarantee your patients will seek health care

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Do Patients Really Notice Whether Your Fees are Competitive?

You bet they do—even if they have health insurance

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Get in Line, Healthcare Facility Marketing Manager

Loyalty to doctors—and hair stylists—is stronger than to any facility

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Do Patients Prefer Medical Facilities Based on its Ownership?

Turns out, most health care consumers don’t have a preference

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We Know Which Patient Groups Care Most About Alternative Medicine

Access our research which reveals 4 distinct consumer attitude segments

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Patient Beliefs About Healthy Lifestyles Might Surprise You

Attitudes on what’s healthy vary widely depending on how patients define healthy

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The Pandemic Has Influenced How Trustworthy Medical Professionals Appear

This boost has not held true for all

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Patients Want to Hear about COVID-19 from their Doctor

Communication about the coronavirus is desired from PCPs and family doctors

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Meet our Healthcare Team Leaders

Anne Robertson

Anne Robertson

Managing Director, Public Relations
Stephen Heitz

Stephen Heitz

Chief Innovation Officer
Tim Trull

Tim Trull

Managing Director, Strategy
Banner Health
Sonora Quest Laboratories
Delta Dental
Sonora Behavioral Health
Sierra Tuscon
Blue Cross Blue Shield
Arizona Department of Health Services
Department of Economic Security
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